Arrival in Italy
While you can always get advice from your unit, organization or sponsor, there are a few things you should know before you arrive in Italy.
U.S. Army Garrison Vicenza is located at Caserma Ederle, also called Camp Ederle, in Vicenza, Italy. Italy is part of the European Union. The currency is the Euro. Vicenza is 6 hours ahead of Eastern Standard Time, in the same time zone as Rome.
To call a (non-DSN) phone in Italy, dial 011 (international code), then 39 (Italy's country code) then the local area code for Vicenza 0444) Then dial the local number. Local phone numbers following the city code contain only six numbers. Example: 011-39-0444-###-###. For local phone numbers and offices, see our phonebook
Before arriving in Italy, make a reservation at an area hotel. Soldiers should speak with their unit before making a reservation. The Army Lodging Ederle Inn is located on Caserma Ederle and is walking distance to restaurants, the commissary, offices, schools, shopping and recreation on the installation. The suites have kitchenettes, internet access and laundry facilities. The hotel accepts a limited number of pets. They can refer you to area kennels if they cannot accept your pet.
You can make a reservation or get more information by emailing email@example.com.
If the on-post lodging is full, there are several hotels within walking distance or accessible by bus. Ask your point-of-contact in Italy to assist you with making a reservation. The Ederle Inn can also recommend hotels.
Be sure that your family members have a passport and visa for Italy before arrival. Americans who do not have a visa can only stay in Italy for 90 days. Family members will have to return to the US to apply for a visa at their own expense. For more information, see our page about passports and visas.
You should hand carry:
- Official Passports and visas
- 3 copies of your PCS orders and amendments
- Your MPRJ 201 file
- DA 31 (Leave Form)
- Medical Records
- Dental Records
- Training Records
- Soldier Readiness Folder
- Shot Records
- CIF Clearance Document
- Previous Duty Assignment Clearance Document
- Finance Folder (if issued)
- Household Goods/Hold Baggage Shipping Documents
- Enlistment/Re-Enlistment Bonus contract (include, if apply to you: DD FM 4/1, DD FM 4/2, DA FM 3286 (6-9 pages)
- AIT or Airborne Certificate
- Name and phone numbers for your sponsor, organization or unit
Arrival in Italy
You should fly into Marco Polo International Airport in Venice. It is located about 45 minutes from Caserma Ederle. Upon arrival, you will show your passport and visa to a customs official and claim your luggage before exiting the customs area. Your sponsor may be able to meet you at the airport. If not, there is a military liaison desk at the airport located next to the Carabinieri desk. It is open daily, 8 a.m.-6 p.m. The phone number is 041 260 6554. There is also a military courtesy phone located near the liaison desk. Follow directions on the phone. The airport information desk staff speak English.
A military shuttle bus runs between the airport and installation every day of the week, with limited hours on the weekends. There is a information desk at the Venice Marco Polo Airport. You must be outside waiting by the bus 15 minutes prior to departure. Contact your sponsor so they can find out the specific schedule at CIF on Caserma Ederle.
Be aware that your state-side cell phone will probably not work upon arrival. If it does, keep in mind that you may be paying very high rates if you make or accept a call.
Arrival at Caserma Ederle
Military personnel should report to the Central Processing Facility (CPF), Building 361, or to their unit POC immediately if arriving during normal duty hours Monday through Friday, 8:00 a.m. to 5:00 p.m. If arrival is outside of normal duty hours, report to the CPF at 8:30 am the first duty day after arrival. Civilians should report to their unit or organization. In-processing classes begin Monday, Wednesday and Friday, from 9:00 a.m. to 5:00 p.m. In addition to the important documents which need to be hand carried, personnel must also ensure that they pack the appropriate duty uniforms and accessories.
Once you start in-processing, you will be given instructions by the in-processing staff and/or your unit or organization. Bring your military and travel documents that you have hand carried with you to the CPF. In processing consists of updating documents and/or receiving briefings in areas such as: medical/dental, housing, newcomers' orientation, community information, driver's orientation and more. Family members and new personnel may attend newcomer orientation programs when space is available. Visit Army Community Service upon arrival to learn about newcomers programs. Your sponsor can help you to settle in, show you where things are on post and on the local economy and answer many of your questions.