Retiree Services


Building 28 Room 13A
Phone 634-7752
Comm: 0444-717752
Fax: 634-7416 or 0444-717416
Email: RSOvicenza@setaf.army.mil
Hour of Operation: 0730-1630
The office is handicapped-accessible

Pre-Retirement services through the Transition Office:  

•  Coordinate and conducts detailed periodic Pre-Retirement and Survivor Benefit Plan (SBP) group briefings for all retiring Soldiers (highly encourage family members to attend)
•  Counsels Soldier and family members concerning retirement rights, benefits, and privileges
•  Conducts one-on-one SBP counseling for all retiring Soldiers and their family members
•  Conducts one-on-one Pre-retirement briefings as needed
•  Assists retiring Soldiers and family members with completion of the DD Form 2656 (Data for payment of Retired Personnel)
•  Processes the DD Form 2656 electronically to Department of Defense Finance and Accounting Services, Cleveland (DFAS-CL)
•  Provides Combat Services Benefit (CSB)/REDUX retirement pay option counseling and processing of the CSB/REDUX pay option election form, DD Form 2839
•  Other services and information related to pre-retirement services, such as, retirement application processing, retirement orders and DD Form 214 processing, and final-out processing procedures.

Post-Retirement services through the Retirement Services Officer (RSO):

•  Counsels and assists survivors of retired Soldiers, and Soldiers who die on active duty regarding their SBP options and entitlements, and the proper processing of their SBP elections, which includes counseling on Department of Veterans Affairs (VA) Dependency and Indemnity Compensation (DIC) and its relationship to SBP
•  Publishing and mailing the retiree newsletter at least annually
•  Publishing periodic articles for installation and local newspapers
•  Conducts an annual Retiree Appreciation Day (RAD)
•  Provides information and filing assistance for the "Annuities for Certain Military Surviving Spouses" - ACMSS, also known as "Forgotten Widows"
•  Provides information and assistance to Soldiers, spouses, and former spouses regarding the Uniformed Services Former Spouse's Protection Act (USFSPA)
•  Assists/advices retired Soldiers in understanding and applying for Combat-Related Special Compensation
•  Provides information to retired Soldiers on Concurrent Retirement and Disability Payments (CRDP)
•  Assists retired Soldiers and family members in obtaining: copies of lost documents (i.e., DD Form 214, retirement orders, and medical records); re-issuance of military awards; and issuance of military ID cards
•  Provides retired Soldiers and their families with information and referrals on a myriad of other benefits/entitlements including Veterans Affairs (VA), TRICARE medical/dental; Social Security/Medicare benefits; and others

The following phone numbers are provided to assist the current and future retiree here at USAG Vicenza:
AAFES 634-8550 Military Lodging 634-8034/8035
ACAP 634-7188/7189 Mortuary Affairs 634-3956 or 335-7035347
AER 634-8524/7500 MWR 634-7343
Casualty Assistance 634-7477 Pharmacy 634-7596
Commissary 634-7997/7794 Provost Marshall 634-7827
Embassy Liaison 634-7721/7496 Red Cross 634-7089 (24 HRS)
Health Clinic 634-7484/7297 Retiree Services 634-6459
San Bortolo 634-8384 or 0444-753300/928166 Transition Office 634-7913/8478
Housing 634-7845/8283 Transportation 634-6920
ID card 634-8352 TRICARE 634-6656/8304/ or 800-877660 (24 HRS)
Legal Assistance 634-7717 Veterans Affairs 634-6459

The following links are provided to keep all Pre and Post retirees informed and abreast of any and all changes affecting their benefits, entitlements, and eligibilities as a retiree:

For the latest information about retirement services please use the link below.
http://www.armyg1.army.mil/retire

For information regarding the Army Career and Alumni Program (ACAP) use the link below.
http://www.acap.army.mil

For all Army Emergency Relief (AER) questions please use the link below.
http://www.aerhq.org

For all your Social Security questions please use the link below.
http://www.ssa.gov

For all retirement pension questions please see the link below.
http://www.dod.mil/militarypay/retirement

For your questions regarding your stay here in Italy please use the link below.
http://www.usembassy.it/english

For all your Medicare questions please use the link below.
http://www.medicare.gov

For all your Tricare questions please use the link below.
http://www.tricare.osd.mil/